How We Handle Your Privacy.

Teach TEFL in China is committed to protecting your privacy. This privacy policy explains how our organization uses the Personal Data we collect from you, including Personal Data collected or submitted through our websites, emails, official social media pages, or through other channels online and offline as further described below. Our website addresses are: 

http://www.teachteflinchina.com

http://www.teachteflinchina.org.

If you refuse, or are unable to, provide us with the personal information that we reasonably require, we may be unable to provide you with the information or services you have requested.

Personal Data Management.

What data do we collect?

Teach TEFL in China collects the following data:

  • Personal identification information (name, email address, phone number, passport number, birth date, etc.).
  • Educational history information (university attended/attending, graduation year).
  • Medical condition (allergies or illness).
  • Technical information (screen name, IP address, browser and device data, information collected through cookies, pixel tags and other technologies, server log file data, app usage data and location data).

 

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data in the following ways:

  • Directly from you: Information is collected directly from you, either by you providing the information directly to us or you acting in a manner that provides us with the information, for example:
  • Offline: We collect Personal Data from you offline, for example when you contact customer service, enroll in a service or provide information to us in writing or by telephone.
  • Online: We collect your Personal Data through our website, for example when you sign up for a brochure, contact us via our website, or use a service such as our teacher portal. 

We also collect Personal Data:

  • Through cookies. “Cookies” are pieces of information that a website transfers to your computer’s hard disk for record-keeping purposes. We use both session and persistent cookies. The use of cookies is an industry standard, used to provide useful features for customers. Cookies by themselves, do not personally identify users, although they do identify a user’s computer. We may append contact information gathered from third parties to cookie data that we collect. Cookies allow a web server to transfer data to a computer or device for recordkeeping and other purposes. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies. If you do so, however, you may not be able to take full advantage of our website.
  • Through your use of our teacher portal. When you login to our portal, we track and collect usage data, such as the date and time your device accessed our servers, what device was used to access it, and what information and files have been downloaded or provided to us.
  • Through your device. Provided that you have enabled that function on your device, we collect the physical location of it to provide you with personalized location-based services and content.
  • Through links. We track and collect information about how users interact with links across our services, including through email and links made available through third party services.
  • Through browsing our sites. We may also collect information about your use of our services through your browser to trace activity on our sites, such as your IP address, Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, service provider, time of visit, and page(s) visited.
  • From our corporate affiliates or business partners. We may receive Personal Data from other parties in conjunction with your program, including:
    • Our corporate affiliates, such as the school in your country of destination, or the Chinese principal company that is located in China and is responsible for the performance of the contract with you.
    • Business partners, such as local recruitment agents that promote our services in your country of residence.
  • From other sources. We may receive your Personal Data from other sources, such as public databases; licensed databases from third parties; joint marketing partners such as marketing agencies or providers of software and services for digital marketing automation and analytics; social media platforms, including but not limited to; Facebook, Instagram, YouTube and messenger services such as WhatsApp, WeChat or Facebook Messenger; from people with whom you are friends or otherwise connected with on social media platforms, as well as from other third parties. For example, if you elect to connect your social media account to ours, such Personal Data that you have registered in your profile, such as your email address, phone number, postal address, date of birth, name and user name will be shared with us. Furthermore, we use cookies to track members of social media networks. 

 

How do we use your data?

We collect your data for the purposes of providing you with employment services, for customer service, administrative services, or as otherwise necessary to perform the contract between you and us, or as further described in this policy.

We may also use Personal Data:

  • For statistical purposes, calculating usage levels, and helping diagnose server problems with our websites, as well as to ensure that the websites function properly.
  • To analyse and improve our services by identifying usage trends, determining the effectiveness of our promotional campaigns and tailoring content based on your past activities.
  • To provide you with personalized location-based services and content through the use of your device’s physical location.
  • To market our products and services, including special promotions based on your interests, for example through email marketing solutions such as GoDaddy Marketing, which maintains mailing lists and schedules and modifies email messages based on what recipients read, click-on or forward. All such email communication includes a clear unsubscribe link.

 

How do we share your data?

  • We share your Personal Data with our corporate affiliates, business partners and service providers both within and outside of the UK, EU and China:
  • Our corporate affiliates are for example a local Chinese school that provides employment.
  • Business partners are for example local recruiters that promote our services in your country of residence; transportation or accommodation providers in your destination country; companies that provide a digital learning platform, or an insurance company that prepares medical insurance for you.
  • Service providers, such as providers of IT systems, for example for managing customer relations, providing online learning, or storing learning results; or providers of software and services for data administration, digital marketing automation and analytics.
  • We also share Personal Data as we believe to be necessary: (a) under applicable law; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions or a contract; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

How Do We Store Your Data?

Teach TEFL in China is committed to keeping your personal data safe and secure from unauthorised access or unauthorised alterations, disclosure, or destruction of information that we hold.

Our security measures include:

  • encryption of our services and data;
  • review our information collection, storage and processing practices, including physical security measures;
  • restrict access to personal access to personal information to employees, contractors and agents who need to know that information in order to process it for us and who are subject to contractual confidentiality and processing obligations. They may be disciplined or their contract terminated if they fail to meet these obligations; and
  • internal policies setting out our data security approach and training for employees.

 

We use appropriate organizational, technical and administrative measures to keep the Personal Data under our control accurate and up-to-date, as well as to protect the Personal Data against unauthorized or unlawful processing and the accidental loss, destruction or damage of the Personal Data. The Service Providers that we directly use to administrate and store information are:

  • Microsoft Corporation
  • Google, LLC
  • GoDaddy, Inc.
  • Dropbox, Inc.
  • MyInterview Solutions Pty Ltd

Marketing Communications.

Teach TEFL in China may send you marketing information about services or employment opportunities that we think you might be interested in, such as teaching positions, and information related to China, such as that provided in our Countdown to China guides.

You may choose not to receive marketing emails from us by following the unsubscribe instructions contained in the marketing emails we send. If you do not wish to receive calls you may inform us by email or inform the representative you are speaking with and we will remove your details from our systems, except where necessary to ensure you are not contacted in future. Please note that even if you unsubscribe from marketing communications, we may still email you regarding matters related to your employment if you are under our employ.

 

Email addresses and telephone numbers

Any email addresses or telephone numbers supplied when signing up or otherwise contacting us, are not sold to or shared with third parties for marketing purposes. This includes any personal information we may obtain from communications we receive through our website or other services we provide.

Your Data Protection Rights.

What are your data protection rights?

Teach TEFL in China would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access. You have the right to request us for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification. You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
  • The right to erasure. You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing. You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing. You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability. You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.


If you make a request, we have one month to respond to you. If you would like to exercise any of these rights:

Call us at: +44 (0) 203 7731 495

Or email us at: [email protected]

How We Use Cookies.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit http://www.allaboutcookies.org.

 

How do we use cookies?

Teach TEFL in China uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in.
  • Understanding how you use our website.

 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality Cookies: Teach TEFL in China uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy Policies of Other Websites.

Our website or materials may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Except as specifically addressed below, this Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site to which we provide a link. The inclusion of a link does not imply endorsement of the linked site by us or by our affiliates.

Changes to Our Privacy Policy.

We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 14 October 2020. We will post any Privacy Policy changes on this page and, where required by law, we will seek your prior consent to any change.

Contacting Us.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

Call us on: +44 (0)203 7731 495

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you have a right to contact the supervisory authority in the country where you live.