Support

We're here when you need us.

We support teachers throughout their time in China, funding a certified TEFL training course, official immigration and work permit processes, and paying rent and utilities bills. Teachers also receive English language support and advice on flight bookings and living and working in China. 

No other TEFL company can approach us in terms of the support we provide our teachers before they arrive and while they stay in China.

Before departure, you have access to a huge range of guides and resources via the teacher Portal that will prepare you for the journey ahead, as well as a fully funded 120 Hour TEFL training course to give you the skills and qualification for your new career.

When the arrangements for your work permit and Chinese Z-visa have been confirmed, we will help you find a flight, then meet you at the airport when it lands.

From here, we go the extra mile to make sure you have the best chance of success by taking care of the little things so you can focus on the bigger picture, like introducing you to your school, giving you a Chinese sim card, accompanying you to attend your initial medical check, and helping you fill in forms to open a bank account.

You will also benefit from ongoing support, including a fully funded Chinese health insurance policy, and ad hoc English language assistance in case of an emergency.

  • Dedicated English-speaking coordinator to support you throughout your stay.
  • Expert guides to help you understand & explore China.
  • Collection from airport and transfer to placement.
  • HR support & guidance to help & advise you when you need it.
  • Access to teaching resources to help you plan and deliver effective lessons.
  • Chinese Health Insurance funded by us for your stay in China.
Collection and settling-in.
We will meet you at the airport, help you move into your apartment, introduce you to your placement and colleagues, helping settle you in to your new neighborhood. We also cover the costs of onward transfers, such as private car hire from the airport.
First-class support.
We're here to help you settle in to living abroad, with English-speaking coordinators to help you with any problems, at work or at home - should they occur.
Start your career.
We help you to get your teaching career off the ground, providing you with a certified TEFL training course and a broad range of high quality teaching materials for use in lessons.
Document processing assistance.
We complete and cover the cost of the notary work for your work permit application, getting items legalized and apostilled on your behalf. All you have to do is ensure we have the documents we need, like your basic DBS disclosure or ACRO certificate, etc.
Teacher Portal.
Follow your work permit application status and simply upload required documents, then access payslips and other resources after you've arrived.
High quality teaching resources.
Save time in lesson preparation by accessing our range of high quality teaching resources.
Up to the minute, expert guides.
From understanding an unfamiliar culture, to getting out and about, our comprehensive Countdown to China series of guides will help you to prepare and make the most of your experience.
Chinese health insurance provided.
Our employee health insurance plan saves teachers the expense of funding their own and covers essential needs for them in China.
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